Retail Store Leadership Trainee - Commission & Benefits

FirstCash, Inc.; Houston (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Unlimited commission

Store performance bonus

Earned wage access (after day 2)

Employee discounts starting day one

Medical, dental, vision, life & +s

Vacation & sick/personal time

401(k) auto-enrollment

Tuition reimbursement opportunities

Job summary

FirstCash Holdings, Inc. is seeking a Store Management Trainee to learn day-to-day store operations and develop leadership skills. The role offers hourly pay ranging from $13 to $17, plus unlimited commission and store performance bonuses.

Expect to gain experience in customer service, inventory, and staff development in a retail environment with diverse merchandise including jewelry and tools. Responsibilities include coaching, opening/closing, implementing loss prevention, and driving sales

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• 1 Year minimum previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, and team development skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise; firearms in FFL locations with certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills; experience with retail point-of-sale systems is a plus.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn how to analyze business results and support operational decision-making.
• Monitor loan and buying transactions to ensure accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignmentsPerform other duties as assigned

Skills

Leadership

Customer service

Coaching

Team development

Multitasking

POS systems

Education

High school diploma / GED

Tools

POS systems

Cash handling procedures

Job description

FirstCash Holdings, Inc. is seeking a Store Management Trainee to learn day-to-day store operations and develop leadership skills. The role offers hourly pay ranging from $13 to $17, plus unlimited commission and store performance bonuses.

Expect to gain experience in customer service, inventory, and staff development in a retail environment with diverse merchandise including jewelry and tools. Responsibilities include coaching, opening/closing, implementing loss prevention, and driving sales