Retail Store Leadership Trainee | Earn Commission & Bonuses

FirstCash, Inc.; Houston (TX); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

Earned Wage Access

Tuition reimbursement opportunities

Employee discounts starting day one

Medical, Dental, Vision, Life & 4+

401(k) auto-enrollment

Vacation & Sick/Personal time

Job summary

FirstCash Holdings, Inc. is seeking a Store Management Trainee to develop leadership skills and gain hands-on management experience in a retail setting.

You will participate in training, support daily store operations, and help drive store performance across sales, loans, and profitability goals. The role provides opportunities for mentorship, commission-based income, and bonus opportunities based on store performance.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• 1 year minimum leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, and team development skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills; experience with retail point-of-sale systems is a plus.
• Strong organizational, communication, and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Willingness to assist customers or retrieve merchandise from exterior areas.
• Bilingual applicants encouraged to apply.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn how to analyze business results and support operational decision-making.
• Monitor loan and buying transactions to ensure accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Team development

Communication

Problem solving

Education

High School Diploma

GED

Tools

POS systems

Job description

FirstCash Holdings, Inc. is seeking a Store Management Trainee to develop leadership skills and gain hands-on management experience in a retail setting.

You will participate in training, support daily store operations, and help drive store performance across sales, loans, and profitability goals. The role provides opportunities for mentorship, commission-based income, and bonus opportunities based on store performance.