Retail Store Leader: Sales, Service & Growth

United Wireless; Waldorf (MD); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off (PTO)

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless is seeking a Store Leader in Waldorf, MD to drive exceptional customer experiences and manage daily store operations. You will lead a team, oversee staffing, training, and merchandising, and push for sales and service excellence.

Responsibilities include coaching, scheduling, and ensuring adherence to company standards while fostering an inclusive, motivated work environment. The role offers full-time hours with uncapped commissions and comprehensive benefits.

Qualifications

• Minimum 1–3 years of experience in retail sales and sales management.
• Proven leadership experience in a retail environment preferred.
• Strong communication, leadership, and customer service skills.

Responsibilities

• Lead and develop a high-performing team through coaching, feedback, recognition, and performance management.
• Provide exceptional customer service and assist with customer concerns when needed.
• Oversee staffing, scheduling, training, and employee development.
• Hire and onboard passionate individuals who align with United Wireless values.
• Drive sales performance and ensure store meets goals and success metrics.
• Manage store inventory, merchandising, and overall operational excellence.
• Oversee marketing initiatives and ensure promotional programs are executed appropriately.
• Support loss prevention and asset protection efforts.
• Stay current on products, services, sales strategies, and leadership practices.
• Create an inclusive and positive environment where employees feel supported and motivated.
• Follow and enforce United Wireless policies, procedures, and standards.
• Maintain a productive, customer-focused, and results-driven store environment.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Coaching

Team motivation

Sales management

Education

High school diploma, GED, or equivalent

Job description

United Wireless is seeking a Store Leader in Waldorf, MD to drive exceptional customer experiences and manage daily store operations. You will lead a team, oversee staffing, training, and merchandising, and push for sales and service excellence.

Responsibilities include coaching, scheduling, and ensuring adherence to company standards while fostering an inclusive, motivated work environment. The role offers full-time hours with uncapped commissions and comprehensive benefits.