Retail Team Lead: Inspire Sales & Customer Delight

Charter Communications; Monroe (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Charter Communications is seeking an Assistant Store Manager to lead a fast-paced retail team, Coach staff to achieve sales goals, and deliver outstanding customer experiences. You will manage daily store operations, inventory, and policy compliance while developing team potential and ensuring a high-energy environment.

The role emphasizes leadership, sales growth, customer satisfaction, and operational discipline within Spectrum’s store network.

Qualifications

• 2-3 years Sales/Customer Service experience
• High School Diploma or equivalent
• Strong leadership and coaching skills
• Ability to work in a fast-paced retail environment
• Willingness to travel to other locations (from preferred qualifications)

Responsibilities

• Lead and inspire the team to achieve sales goals and deliver exceptional customer service.
• Drive sales and retention by coaching employees to build customer relationships and upgrade solutions.
• Develop your team through recruitment, training, and mentoring in a fast-paced environment.
• Ensure operational excellence through staff management, scheduling, and policy compliance.
• Create an exceptional customer experience with a welcoming, organized store that reflects Spectrum's brand.
• Oversee inventory control and audits to minimize losses and keep the store running smoothly.

Skills

Leadership

Sales coaching

Customer service

Communication

Retail experience

Tech-savvy

Organizational skills

Multitasking

Problem solving

Time management

Education

High School Diploma or equivalent

Bachelor's Degree or equivalent work experience

Job description

Charter Communications is seeking an Assistant Store Manager to lead a fast-paced retail team, Coach staff to achieve sales goals, and deliver outstanding customer experiences. You will manage daily store operations, inventory, and policy compliance while developing team potential and ensuring a high-energy environment.

The role emphasizes leadership, sales growth, customer satisfaction, and operational discipline within Spectrum’s store network.