Retail Store Leader: People, Service & Ops

Crocs, Inc.; Durham (NC); On-site; USD 39,000 - 45,000; Full time

Job summary

Crocs, Inc. in Durham, NC is seeking a Store Manager to lead daily retail operations and deliver outstanding consumer experiences. You will own the store's performance, manage POS, inventory, pricing, and the loyalty program while upholding Crocs' values.

The role requires 4+ years of retail experience, with preferred Store Manager background, flexibility for nights and weekends, and a proven ability to inspire teams and drive results in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• 4+ years of retail experience with preference for Store Manager background.
• Flexible schedule including nights, weekends, holidays and extended hours.
• Desire to succeed in a fast-paced retail environment.
• Proven ability to inspire teams and drive results.
• Excellent written and verbal communication skills.
• Valid driver’s license may be required if driving is essential.

Responsibilities

• Deliver outstanding consumer experiences by applying our service model.
• Champion a positive team culture with ideas, feedback and timely follow-up.
• Drive recruitment and staffing to ensure store coverage year-round.
• Lead performance metrics: sales, service, and product engagement.
• Own daily retail operations: POS, inventory, pricing, and cleanliness.
• Coordinate tasks to maintain smooth store operations and follow-ups.
• Act as a brand ambassador and stay informed on product launches.
• Adhere to Crocs policies including asset protection and compliance.

Skills

Retail experience

Store Management

Team leadership

Communication skills

Flexible schedule

Driving

Job description

Crocs, Inc. in Durham, NC is seeking a Store Manager to lead daily retail operations and deliver outstanding consumer experiences. You will own the store's performance, manage POS, inventory, pricing, and the loyalty program while upholding Crocs' values.

The role requires 4+ years of retail experience, with preferred Store Manager background, flexibility for nights and weekends, and a proven ability to inspire teams and drive results in a fast-paced environment.