Retail Store Leader: People, Ops & Experience

Sally Beauty; Nashville (TN); On-site; USD 40,000 - 52,000; Full time

Job summary

Sally Beauty in Nashville is seeking an Assistant Manager to lead store associates and ensure outstanding customer experiences. You will support the Store Manager in all operational areas, while driving brand standards and sales KPIs through effective planning and communication.

Ideal candidates bring 3+ years of retail experience, 1+ year in a leadership role, and a flexible schedule. A cosmetology license is a plus but not required. Join a team focused on growth and customer satisfaction.

Qualifications

• High School Diploma or equivalent required.
• Must be 18 years or older.
• 3+ years retail sales/customer service experience preferred.
• At least 1 year of prior management experience preferred.
• Ability to lead or support a team to meet business objectives.
• Good communication with team and management.
• Scheduling availability for the business needs.
• Cosmetology license desirable but not required.

Responsibilities

• Manage and develop store associates to deliver an exceptional client experience.
• Oversee store operations and maintain brand standards.
• Plan strategies to achieve KPIs and financial targets using analysis and action planning.
• Support store managers when needed and handle primary duties in their absence.

Skills

Retail sales

Customer service

Leadership

Communication

Scheduling

Cosmetology license

Education

High School Diploma or equivalent

Job description

Sally Beauty in Nashville is seeking an Assistant Manager to lead store associates and ensure outstanding customer experiences. You will support the Store Manager in all operational areas, while driving brand standards and sales KPIs through effective planning and communication.

Ideal candidates bring 3+ years of retail experience, 1+ year in a leadership role, and a flexible schedule. A cosmetology license is a plus but not required. Join a team focused on growth and customer satisfaction.