Retail Store Leader: Manage, Mentor & Grow

Goodwill-of-Western-; Waterbury (CT); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision (employee-?

Long and short term disability

Life insurance (Goodwill paid)

Vacation 2 weeks

Tuition reimbursement

Paid holidays

403(b) retirement plan

Employee discount

Referral program

Anniversary recognition program

Job summary

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager to lead a Waterbury retail location. You will supervise staff, manage daily store operations, and ensure customer service excellence while achieving budgeted revenue and expense targets.

Responsibilities include recruiting and training employees, scheduling, inventory control, and enforcing policies. A high school diploma and 2 years supervisory experience are preferred; travel may be required.

Qualifications

• Two (2) years’ experience in a management/supervisory capacity or equivalent.
• Able to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering and customer service retail.
• Availability to work day, evening, and weekend shifts as necessary.
• Willing to travel and/or relocate.

Responsibilities

• Assistant Store Manager operates a retail store location within the agency’s established policy to achieve budgeted revenue and expense.
• Effectively runs the store in the absence of Store Manager.
• Recruit and train retail employees and material processors in retail operation procedures.
• Recommends and/or administers discipline to employees as required.
• Schedule employees to achieve optimum customer service, merchandise display, store security and expense control.
• Order merchandise to stock store to achieve budget.
• Maintain records of sales data and bank deposits.
• Enforce sales policies and procedures and employee policies and procedures.
• Assist donors with donation and provide receipts.
• Maintain store premises and grounds in compliance with agency safety and housekeeping practices.
• Supervise and train employees in backroom processing and quality control procedures.
• Plan attractive merchandise displays that make effective use of sales area.
• Attend marketing sales meetings. Schedule store employee meetings as necessary.
• Other duties as assigned.

Skills

Management experience

Supervisory capability

Staff supervision

Retail operations

Customer service

Scheduling

Education

High school graduate or equivalent

Job description

Goodwill of Western and Northern Connecticut is seeking an Assistant Store Manager to lead a Waterbury retail location. You will supervise staff, manage daily store operations, and ensure customer service excellence while achieving budgeted revenue and expense targets.

Responsibilities include recruiting and training employees, scheduling, inventory control, and enforcing policies. A high school diploma and 2 years supervisory experience are preferred; travel may be required.