Retail Store Leader in Training

Hibbett, Inc.; Milford (CT); On-site; USD 20,000 - 28,000; Full time

Job summary

The Manager in Training at Hibbett I City Gear Milford store assists the Store Manager with daily operations, merchandising, and customer service excellence. This role develops product knowledge across departments and prepares for store leadership responsibilities, while promoting promotions and maintaining company policies.

Ideal candidates bring 1–3 years in retail, strong communication, a teamwork mindset, and the ability to thrive in a fast-paced environment.

Qualifications

• Experience in a retail environment is required.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist Store Manager in controlling store assets.
• Plan and execute action steps to achieve store goals.
• Cover supervisory duties in the Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales, and expenses to ensure profitability.
• Direct staff to complete department responsibilities and standards.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure outstanding customer service is maintained.
• Perform administrative duties as needed and learn Store Manager responsibilities.
• Deliver exceptional service and promote services and merchandise.
• Follow company policies and protect assets and information.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Team leadership

Self-motivation

Attention to detail

Team-player

Job description

The Manager in Training at Hibbett I City Gear Milford store assists the Store Manager with daily operations, merchandising, and customer service excellence. This role develops product knowledge across departments and prepares for store leadership responsibilities, while promoting promotions and maintaining company policies.

Ideal candidates bring 1–3 years in retail, strong communication, a teamwork mindset, and the ability to thrive in a fast-paced environment.