Retail Store Leader — Guest-Centric & Team Builder

Family Dollar; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Pittsburgh is seeking an Assistant Store Manager to help run store operations, customer service and team development. This role supports opening/closing, directs merchandise flow, and enforces company policies to ensure a safe, friendly shopping environment.

You will train and supervise Store Associates, assist with scheduling and cash handling, protect assets, and uphold promotional displays while delivering strong service in a fast-paced, high-energy retail setting.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and handle frequent walking, standing, bending, kneeling, climbing, pushing, pulling.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Store management experience

Communication skills

Team leadership

Problem solving

Written communication

Education

High school diploma or equivalent

Job description

Family Dollar in Pittsburgh is seeking an Assistant Store Manager to help run store operations, customer service and team development. This role supports opening/closing, directs merchandise flow, and enforces company policies to ensure a safe, friendly shopping environment.

You will train and supervise Store Associates, assist with scheduling and cash handling, protect assets, and uphold promotional displays while delivering strong service in a fast-paced, high-energy retail setting.