Retail Store Leader — Growth & Team Coach

Portland Leather Goods; Somerville (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health coverage

401k with match

Paid time off

Employee discount

Career growth

Job summary

Portland Leather Goods in Somerville, MA is seeking a Retail Assistant Store Manager to be the store's go-to person, supporting the team and operations.

The ideal candidate has a positive outlook, strong leadership, and a passion for customer success; requirements include up to 40 hours per week, weekend availability, and overtime as needed.

The role involves leading by example, organizing store operations, coaching staff, coordinating events, and ensuring schedules meet goals.

Qualifications

• High school diploma or higher required.
• Minimum of 3 years experience in retail operations and customer experience.
• Minimum 2 years in a retail managerial role.
• Familiar with POS systems; Shopify is a plus.

Responsibilities

• Lead by example in providing exemplary customer service.
• Assist in organizing, planning and implementing strategy for the retail operation to run smoothly.
• Coordinate store day to day operations and ensure schedules and objectives are met.
• Support the Store Manager in hiring, mentoring, and retaining retail staff.
• Coordinate and execute events, sales and promotions.

Skills

Customer service

Leadership

Communication

Time management

Education

High school diploma

Tools

POS systems

Shopify

Job description

Portland Leather Goods in Somerville, MA is seeking a Retail Assistant Store Manager to be the store's go-to person, supporting the team and operations.

The ideal candidate has a positive outlook, strong leadership, and a passion for customer success; requirements include up to 40 hours per week, weekend availability, and overtime as needed.

The role involves leading by example, organizing store operations, coaching staff, coordinating events, and ensuring schedules meet goals.