Retail Store Leader: Growth, Service & Ops

Tailored Brands, Inc.; Bloomingdale (IL); On-site; USD 33,000 - 48,000; Full time

Job summary

Tailored Brands, Inc. is seeking a store leadership role to guide daily operations, drive sales, and deliver an exceptional customer experience across a multi-brand retail environment.

The position emphasizes staff development, program execution, and maintaining brand standards while achieving KPIs and customer satisfaction targets. A minimum of 3 years leading retail teams is required, with strong communication and organizational abilities.

Qualifications

• Minimum 3 years' experience leading, managing, and developing retail teams.
• Creative with good judgement, in-tune with business pulse.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.

Responsibilities

• Execute growth-focused plans and follow up to maximize sales and performance.
• Drive business outreach and relay leads to management teams.
• Ensure staffing, ship-from-store operations, and sales coverage to meet customer promises.
• Train staff on internal operations and store programs.
• Lead store programs to increase sales, service, operations, and branding.
• Model company values and coach staff actively.
• Communicate priorities and sales information to staff for opportunity maximization.
• Identify and implement productivity improvements.
• Lead recruitment and foster an inclusive store environment.
• Ensure exceptional customer experience and brand-aligned visuals.

Skills

Store leadership

Sales coaching

Customer service

Communication

Organizational skills

Problem solving

Training

Tech literacy (POS/MS Office)

Tools

POS system

Microsoft Office

Job description

Tailored Brands, Inc. is seeking a store leadership role to guide daily operations, drive sales, and deliver an exceptional customer experience across a multi-brand retail environment.

The position emphasizes staff development, program execution, and maintaining brand standards while achieving KPIs and customer satisfaction targets. A minimum of 3 years leading retail teams is required, with strong communication and organizational abilities.