Retail Store Leader: Drive Sales & Elevate Customer Experience

Tailored Brands, Inc.; Lenexa (KS); On-site; USD 55,000 - 85,000; Full time

Job summary

Tailored Brands, Inc. is seeking a Store Manager to lead the store team toward sales and service goals through coaching, staff development, and strong operational execution. You will recruit, hire, and train the team to deliver an exceptional customer experience.

The role emphasizes leadership in sales, service, and operations, ensuring staffing, training, and program execution align with brand standards and corporate directives.

Qualifications

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Leads store staff in meeting sales, service, and operational expectations.
• Sets clear performance expectations and trains staff in sales, customer service, and operations to meet company standards.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to maximize business opportunities.
• Guides team to identify and implement changes to improve productivity.
• Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment.
• Achieves store business plans and follows up on execution to maximize sales and drive consistent performance results.
• Partners and presents opportunities with fact-based information and recommendations while leveraging data to make right decisions.
• Identifies performance opportunities and develops a plan with Regional Manager.
• Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives.
• Ensures store staff is trained on all internal operational functions.
• Stays informed on corporate communication, directives, initiatives, policies, and procedures.
• Implements store programs to increase efficiencies in sales, service, operations, and branding.

Skills

Retail leadership

People management

Communication

Training and development

Organizational skills

Tools

POS System

Microsoft Office

Video conferencing

Job description

Tailored Brands, Inc. is seeking a Store Manager to lead the store team toward sales and service goals through coaching, staff development, and strong operational execution. You will recruit, hire, and train the team to deliver an exceptional customer experience.

The role emphasizes leadership in sales, service, and operations, ensuring staffing, training, and program execution align with brand standards and corporate directives.