Retail Store Leader: Growth, Ops & Team Development

Jobtome; Granite Quarry (NC); On-site; USD 65,000 - 102,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) with company match

Associate discounts

Job summary

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role executes the store business plan, analyzes performance, and drives in-store and omnichannel sales while building a high-performing team.

The Store Manager oversees people, safety, compliance, merchandising, inventory, and customer service while living Rural King's values and delivering an exceptional customer experience.

Qualifications

• 2+ years of retail management experience.
• Proven ability to lead and develop high-performing teams.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service.
• Experience with P&L, merchandising, and inventory control.
• Proficiency with Microsoft Office and POS systems.
• Ability to work flexible shifts including evenings and weekends.

Responsibilities

• Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities and improve business results.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Skills

Team leadership

Retail operations

Sales & P&L analysis

Merchandising

Inventory management

Customer service

Scheduling

Loss prevention

Microsoft Office

Excel

POS systems

Tools

POS systems

Retail technology

Job description

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role executes the store business plan, analyzes performance, and drives in-store and omnichannel sales while building a high-performing team.

The Store Manager oversees people, safety, compliance, merchandising, inventory, and customer service while living Rural King's values and delivering an exceptional customer experience.