Retail Store Leader - Growth & Community Impact

Goodwill Of Western & Northern Connecticut; Oxford (CT); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Vacation & personal days

Tuition reimbursement

403(b) Retirement Savings Plan

Employee discount

Anniversary rewards

Referral program

Job summary

Goodwill of Western and Northern Connecticut in Oxford, CT seeks an Assistant Store Manager to lead daily store operations and drive sales while mentoring staff. You will manage the store in the absence of the Store Manager and uphold customer service excellence.

This role requires supervisory experience, flexibility for various shifts, and willingness to travel/relocate as needed. The position offers comprehensive benefits and growth opportunities within the organization.

Qualifications

• High school graduate or equivalent, preferably with courses in Business and Marketing.
• Two (2) years’ experience in a management/supervisory capacity or equivalent.
• Able to supervise and train in shipping/receiving functions, stock duties, merchandising, cashiering and customer service retail.
• Availability to work day, evening, and weekend shifts as necessary.
• Willing to travel and/or relocate.

Responsibilities

• Assistant Store Manager operates a retail store location within the agency’s established policy to achieve budgeted revenue and expense. Effectively runs the store in the absence of Store Manager.
• Recruit and train retail employees and material processors in retail operation procedures. Recommends and/or administers discipline to employees as required.
• Schedule employees to achieve optimum customer service, merchandise display, store security and expense control.
• Order merchandise to stock store to achieve budget.
• Maintain records of sales data and bank deposits.
• Enforce sales policies and procedures and employee policies and procedures.
• Assist donors with donation and provide receipts.
• Maintain store premises and grounds in compliance with agency safety and housekeeping practices.
• Supervise and train employees in backroom processing and quality control procedures.
• Plan attractive merchandise displays that make effective use of sales area.
• Attend marketing sales meetings. Schedule store employee meetings as necessary.
• Other duties as assigned.

Skills

Management experience

Leadership

Customer service

Education

High school diploma or equivalent

Job description

Goodwill of Western and Northern Connecticut in Oxford, CT seeks an Assistant Store Manager to lead daily store operations and drive sales while mentoring staff. You will manage the store in the absence of the Store Manager and uphold customer service excellence.

This role requires supervisory experience, flexibility for various shifts, and willingness to travel/relocate as needed. The position offers comprehensive benefits and growth opportunities within the organization.