Retail Store Leader: Grow Teams, Drive Sales

Citi Trends, Inc.; Cleveland (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

CITITRENDS is seeking an Assistant Store Manager to support daily operations, lead a team, and drive sales performance in our Cleveland store. You will partner with the Store Manager on staffing, onboarding, and development of associates to maintain high standards and a strong customer experience.

Responsibilities include supervising staff, ensuring compliance with policies, and aiding in merchandising, inventory control, and loss prevention.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Support daily store operations to meet sales goals and customer experience standards.
• Monitor sales activity and guide associates to deliver excellent customer service.
• Assist with inventory control, transactions, and shrink prevention.
• Ensure compliance with CITITRENDS policies and standards.
• Help with hiring, onboarding, and training of store associates.

Skills

People leadership

Hiring & recruiting

Customer service

Retail operations

Education

High school diploma or equivalent

Job description

CITITRENDS is seeking an Assistant Store Manager to support daily operations, lead a team, and drive sales performance in our Cleveland store. You will partner with the Store Manager on staffing, onboarding, and development of associates to maintain high standards and a strong customer experience.

Responsibilities include supervising staff, ensuring compliance with policies, and aiding in merchandising, inventory control, and loss prevention.