Retail Store Leader: Grow People & Performance

Ross Stores; Rapid City (SD); On-site; USD 60,000 - 90,000; Full time

Job summary

Ross Stores is seeking a Store Manager to lead all aspects of store operations, driving sales, customer service, and profitability. The role involves recruiting, training, and developing a leadership team, managing the stockroom and sales floor, and ensuring compliance with policies and safety standards.

The ideal candidate has five or more years of store management experience, a strong focus on customer service, and the ability to coach and motivate Associates while prioritizing tasks to meet

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Lead all Company Best Practices and maximize productivity.
• Analyze Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensure proper scheduling of Associates to meet business objectives.
• Recruit, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Manage Associate relations and ensure compliance with Company policies.

Skills

Store management

Customer service

Leadership

Training & coaching

Communication

Team motivation

Job description

Ross Stores is seeking a Store Manager to lead all aspects of store operations, driving sales, customer service, and profitability. The role involves recruiting, training, and developing a leadership team, managing the stockroom and sales floor, and ensuring compliance with policies and safety standards.

The ideal candidate has five or more years of store management experience, a strong focus on customer service, and the ability to coach and motivate Associates while prioritizing tasks to meet