Retail Store Leader for Growth and Customer Experience

Gap Inc; Mebane (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Gap Inc. is seeking an Assistant Manager to set the store tone and coach a high-performing team to deliver a best-in-class customer experience.

You will drive profitable sales growth across customer operations, merchandising, and talent development, collaborating with the General Manager to execute the store strategy. If you have 1–3 years of retail management, a high school diploma, strong communication, and a passion for retail with a metrics-driven mindset, you could thrive here.

Qualifications

• 1–3 years of retail management experience.
• A high school diploma or equivalent.
• Strong communication with customers and team.
• Passion for retail and thriving in a fast-paced environment.
• Driven by metrics to achieve business goals.
• Willingness to work a flexible schedule including holidays, evenings, weekends.
• Ability to travel as required and lift up to 30 pounds.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire and develop Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.

Skills

Retail leadership

Communication

Mentoring

Metrics driven

Flexible scheduling

Education

High school diploma or equivalent

Job description

Gap Inc. is seeking an Assistant Manager to set the store tone and coach a high-performing team to deliver a best-in-class customer experience.

You will drive profitable sales growth across customer operations, merchandising, and talent development, collaborating with the General Manager to execute the store strategy. If you have 1–3 years of retail management, a high school diploma, strong communication, and a passion for retail with a metrics-driven mindset, you could thrive here.