Retail Store Leader – Fan Experience & Growth

Lids; Billings (MT); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Employee discount

Education courses

Job summary

Lids is seeking a Store Manager to lead daily operations, drive a customer‑centric experience, and maximize store performance. You will recruit, onboard, train, and coach team members while ensuring compliance with company policies and standards.

As a key leader in our Montana store, you will manage schedules, inventories, and visual merchandising, while delivering exceptional service and achieving sales targets in a fast-paced retail environment.

Qualifications

• Prior retail management experience preferred.
• Ability to lead, coach and develop a team.
• Strong customer service and problem-solving skills.

Responsibilities

• Lead store operations to meet KPIs and sales targets.
• Oversee hiring, onboarding, training, and performance reviews.
• Manage scheduling, payroll, and store security.
• Oversee product placement, inventory control, and merchandising.

Skills

People management

Hiring & onboarding

Training & development

Customer service

Communication

Team leadership

Shift planning

Tools

POS systems

Inventory software

Job description

Lids is seeking a Store Manager to lead daily operations, drive a customer‑centric experience, and maximize store performance. You will recruit, onboard, train, and coach team members while ensuring compliance with company policies and standards.

As a key leader in our Montana store, you will manage schedules, inventories, and visual merchandising, while delivering exceptional service and achieving sales targets in a fast-paced retail environment.