Store Leader & Team Coach — Elevate Ops

Mother's Market & Kitchen; Santa Ana (CA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

In-store discounts

Job summary

Mother’s Market is seeking an Assistant Store Manager to oversee daily store and restaurant operations, support staff development, and ensure outstanding customer service. You will help manage shifts, coaching, and merchandising to drive sales while upholding safety and community standards.

The role emphasizes leadership, team coordination, and hands-on participation in all aspects of store life, including opening/closing duties and staff coverage. A customer-first mindset is essential.

Qualifications

• Previous experience as Assistant Store Manager or equivalent role.
• Excellent verbal and written communication in English.
• Proficient with Word, Excel, Outlook and basic math.
• Ability to cover shifts and manage staff scheduling.
• Willingness to lead and coach a team in a fast-paced environment.

Responsibilities

• Lead daily operations: assist with store and restaurant workflows; follow up on cashier settlements, promotions, and shift coverage.
• Support and develop staff: coordinate training, manage schedules, coach team members, and model positive leadership.
• Deliver customer excellence: greet and assist customers, handle inquiries or complaints, and engage on the sales floor.
• Track performance: review daily sales and labor metrics; relay key insights from Manager’s reports to relevant teams.
• Ensure store standards: conduct facility checks, report maintenance issues, handle emergencies, and uphold safety protocols.
• Enhance merchandising: create and support in-store displays, help execute product placement strategies to meet sales objectives.
• Take initiative: step into staff roles as needed, whether opening, closing, or covering breaks and shifts.

Skills

Communication skills

Leadership

Customer service mindset

English proficiency

Computer literacy

Tools

Word

Excel

Outlook

Job description

Mother’s Market is seeking an Assistant Store Manager to oversee daily store and restaurant operations, support staff development, and ensure outstanding customer service. You will help manage shifts, coaching, and merchandising to drive sales while upholding safety and community standards.

The role emphasizes leadership, team coordination, and hands-on participation in all aspects of store life, including opening/closing duties and staff coverage. A customer-first mindset is essential.