Retail Store Leader: Elevate Experience & Performance

Crocs; Vacaville (CA); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Crocs in Vacaville, CA is seeking an Assistant Store Manager to lead daily retail operations, deliver exceptional customer service, and work with the Store Manager to drive sales and uphold brand standards.

Ideal candidates have 2-3 years of retail experience with leadership potential, and must be flexible for nights, weekends and holidays. The role emphasizes teamwork, inventory control, POS management, and adherence to Crocs policies.

Qualifications

• Must be 18 years or older.
• 2–3 years of retail experience, with store leadership preferred.
• Flexibility to work nights, weekends, holidays and extended hours.
• Desire to succeed in a high growth, fast-paced retail environment.
• Proven track record inspiring and empowering teams and driving results.
• Valid driver’s license and acceptable driving record may be required if driving is essential.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards.
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs.
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success.

Skills

Retail experience

Store leadership

Job description

Crocs in Vacaville, CA is seeking an Assistant Store Manager to lead daily retail operations, deliver exceptional customer service, and work with the Store Manager to drive sales and uphold brand standards.

Ideal candidates have 2-3 years of retail experience with leadership potential, and must be flexible for nights, weekends and holidays. The role emphasizes teamwork, inventory control, POS management, and adherence to Crocs policies.