Retail Store Leader: Drive Sales & Team Success

Default Brand; Modesto (CA); On-site; USD 82,000 - 94,000; Full time

Benefits offered by this job

Health benefits

Employee discount 10–30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture, the leading home furnishings retailer, is seeking a General Sales Manager to oversee the day-to-day operations of the retail store.

You will drive sales performance, manage budgets, coach staff, and ensure exceptional guest experiences while coordinating with visual and guest-experience teams.

The role requires 4+ years supervising in retail, 2+ years store experience, a high school diploma, and a proven ability to motivate teams to meet KPI targets.

Qualifications

• Minimum 2 years working in the retail industry.
• Minimum 4 years supervising in a retail environment.
• Ability to motivate staff to achieve sales KPIs.
• Strong leadership and communication skills.

Responsibilities

• Oversee all sales KPIs including volume, margin, closing ratio and sales per guest.
• Handle guest concerns escalated beyond the Guest Experience Manager.
• Provide leadership with timely communication to sales, guest experience and visual teams.
• Coach staff to build individual and team success in a professional manner.
• Audit staff performance and administer evaluations as needed.
• Maintain budgeted administrative costs including wages and supplies.
• Ensure proper documentation of procedures and tasks completed.
• Maintain staffing levels in line with budget.
• Prepare and administer performance evaluations.
• Coordinate daily, weekly and monthly staff meetings.
• Collaborate with Visual Presentation Manager on product placement.
• Report policy changes to staff and ensure compliance.

Skills

Retail leadership

Sales KPI achievement

Staff coaching

Customer service

Motivate employees

Education

High School Diploma

Job description

Ashley Furniture, the leading home furnishings retailer, is seeking a General Sales Manager to oversee the day-to-day operations of the retail store.

You will drive sales performance, manage budgets, coach staff, and ensure exceptional guest experiences while coordinating with visual and guest-experience teams.

The role requires 4+ years supervising in retail, 2+ years store experience, a high school diploma, and a proven ability to motivate teams to meet KPI targets.