Retail Store Leader: Drive Sales & Team Performance

Comcast; Springfield (IL); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Benefits

Commission opportunities

Job summary

Comcast is seeking a Retail Sales Supervisor in Illinois to lead the store team, drive sales, and deliver exceptional customer service. You will manage staffing, merchandising, and inventory processes while coaching associates to meet targets.

You will partner with the Store Manager to optimize scheduling, handle escalations, and implement efficient operations. A strong background in retail sales and a Bachelor’s degree are preferred.

Qualifications

• Experience leading retail sales teams to achieve targets and deliver excellent customer service.
• Ability to onboard and develop new hires to maintain high store performance.
• Strong merchandising and inventory processes knowledge.

Responsibilities

• Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement
• Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience
• Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos
• Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently
• Implementing operational procedures to enhance store efficiency, with a focus on inventory control and back of house organization
• Leading inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices
• Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment
• Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned.

Skills

Managing Sales Teams

Coaching

Mobile Telephones

Retail Sales

Store Operations Management

Education

Bachelor's Degree

Job description

Comcast is seeking a Retail Sales Supervisor in Illinois to lead the store team, drive sales, and deliver exceptional customer service. You will manage staffing, merchandising, and inventory processes while coaching associates to meet targets.

You will partner with the Store Manager to optimize scheduling, handle escalations, and implement efficient operations. A strong background in retail sales and a Bachelor’s degree are preferred.