Retail Store Leader: Drive Sales, Service & KPIs

Michaels Stores; Bozeman (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision

Flexible spending accounts

Tuition assistance

Job summary

Michaels, Bozeman, MT is seeking a Store Manager to lead and develop a team in a fast-paced retail environment. You will drive sales, manage KPI’s, ensure excellent customer experiences, and execute company standards.

You will be responsible for staffing, coaching, and performance management, while ensuring store operations comply with SOPs and safety programs. This role requires visible leadership and a passion for helping customers create.

Qualifications

• Retail management leadership experience.
• Deliver sales plan/profit plan and other KPIs.
• Lead the execution of our customer brand promises.

Responsibilities

• Lead and manage all aspects of the store, including adherence to SOPs and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s
• Lead the execution of our customer brand promises.
• Implement and lead the shrink and safety programs to deliver goals
• Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers.
• Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development

Skills

Retail management leadership

Job description

Michaels, Bozeman, MT is seeking a Store Manager to lead and develop a team in a fast-paced retail environment. You will drive sales, manage KPI’s, ensure excellent customer experiences, and execute company standards.

You will be responsible for staffing, coaching, and performance management, while ensuring store operations comply with SOPs and safety programs. This role requires visible leadership and a passion for helping customers create.