Retail Store Leader - Drive Sales & Customer Experience

Lovisa; Norridge (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Lovisa is seeking a dynamic Assistant Store Manager to help lead our retail team in Norridge, IL, delivering exceptional customer experiences while supporting daily operations and achieving business goals.

You will coach and develop associates, drive sales, manage inventory, uphold visual standards, and handle administrative duties while embodying our brand values and delivering consistent, friendly service.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing protocols and daily store operations.
• Manage inventory control and stockroom organization.
• Oversee accurate processing of shipments and merchandise flow.
• Maintain visual merchandising standards and store appearance.
• Resolve customer concerns professionally and efficiently.
• Assist payroll management and scheduling.

Skills

Retail management

Problem-solving

Interpersonal communication

Leadership

Fashion retail

Fast-paced environment

Flexibility

Job description

Lovisa is seeking a dynamic Assistant Store Manager to help lead our retail team in Norridge, IL, delivering exceptional customer experiences while supporting daily operations and achieving business goals.

You will coach and develop associates, drive sales, manage inventory, uphold visual standards, and handle administrative duties while embodying our brand values and delivering consistent, friendly service.