Retail Store Leader: Drive Sales & Customer Experience

AT&T; Mount Juliet (TN); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Disability Benefits

Life and AD&D Insurance

Employee Discounts

Job summary

AT&T is seeking an Assistant Retail Store Manager to partner with the store manager in Mount Juliet, TN, overseeing daily operations, merchandising, product launches, and sales objectives. You will coach a team of sales consultants to deliver an extraordinary customer experience.

The role emphasizes leadership, collaboration with stakeholders, and involvement in outreach events. A strong track record in telecom sales and prior management is desired, with access to competitive pay and benefits.

Qualifications

• 3+ years of sales/customer experience in telecommunications or related industry.
• Prior management experience.
• Strong planning, analytical and problem‑solving skills.
• Familiarity with wireless terminology and AT&T mobility systems.
• Ability to collaborate with stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations with the store manager.
• Assist with merchandising and product launches and help meet sales objectives.
• Ensure customers receive best-in-class service and experience.
• Lead outreach and promotional activities, including off-site events.
• Coach and develop a team of retail sales consultants to hit goals.

Skills

Leadership

Communication

Sales experience

Management experience

Planning

Analytical skills

Problem solving

Wireless terminology

Stakeholder collaboration

Tools

AT&T Mobility systems

Job description

AT&T is seeking an Assistant Retail Store Manager to partner with the store manager in Mount Juliet, TN, overseeing daily operations, merchandising, product launches, and sales objectives. You will coach a team of sales consultants to deliver an extraordinary customer experience.

The role emphasizes leadership, collaboration with stakeholders, and involvement in outreach events. A strong track record in telecom sales and prior management is desired, with access to competitive pay and benefits.