Retail Store Leader — Drive Sales & Customer Experience

Lids; Columbia (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Employee discounts and perks.

Career development opportunities and专业

A collaborative, innovative, and team‑

Early Wage Access options to provide

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Columbia, MD. You will lead store staff, drive sales, and ensure exceptional customer service while upholding brand standards and store policies.

Responsibilities include coaching employees, managing scheduling, inventory control, and merchandising to maximize store performance. The role reports to the Store Manager and supports daily operations in a fast-paced retail environment.

Qualifications

• Minimum 2+ years retail supervisory experience.
• Strong customer service and communication.
• Ability to lead and develop a team.

Responsibilities

• Lead and supervise store staff to meet KPIs.
• Handle employee scheduling and training.
• Maintain store standards and visual merchandising.
• Manage cash operations and inventory accuracy.
• Deliver exceptional customer service and escalate issues.
• Participate in store promotions and planograms.

Skills

Sales leadership

Interpersonal skills

Customer service

Unsupervised work

Job description

Lids Sports Group is seeking an Assistant Store Manager in Columbia, MD. You will lead store staff, drive sales, and ensure exceptional customer service while upholding brand standards and store policies.

Responsibilities include coaching employees, managing scheduling, inventory control, and merchandising to maximize store performance. The role reports to the Store Manager and supports daily operations in a fast-paced retail environment.