Retail Store Leader: Develop Teams & Drive Results

Workstream; Lake Wood (NC); On-site; USD 45,000 - 58,000; Full time

Job summary

Pet Supplies Plus is seeking an Assistant Store Team Leader to partner with the Store Team Leader in the overall leadership and operation of the store, building upon the responsibilities of Department Managers and Shift Supervisors.

You will coach leaders and team members, assist with recruiting and onboarding, and ensure merchandising, inventory, animal care, and safety standards are met while driving engagement and performance.

Qualifications

• Minimum 2+ years of retail leadership experience.
• High school diploma or GED required.
• Strong leadership, communication, organization, and problem-solving skills.
• Ability to coach, develop, and hold leaders and team members accountable.
• Ability to understand store performance and identify opportunities for improvement.
• Basic computer skills and ability to learn company systems.
• Dependable with reliable transportation.

Responsibilities

• Partner with the Store Team Leader in day-to-day store operations.
• Provide leadership and direction to Department Managers, Shift Supervisors, and team members.
• Coach and develop store leaders and team members while reinforcing accountability and performance expectations.
• Assist with recruiting, interviewing, onboarding, training, and maintaining appropriate staffing.
• Help create a positive work environment that promotes engagement, accountability, development, and retention.
• Review store performance and identify opportunities to improve sales, productivity, neighbor engagement, and operational execution.
• Ensure standards for merchandising, inventory, animal care, cleanliness, safety, security, and overall store conditions are consistently maintained.
• Ensure consistent execution of daily stocking and down stocking, promotions, truck processing, inventory management, price changes, and other operational priorities.
• Resolve escalated neighbor, team member, and operational concerns.
• Support local marketing, community involvement, and store events.
• Assume responsibility for overall store operations in the Store Team Leader's absence.
• Perform other duties and responsibilities as assigned based on the needs of the business.

Skills

Retail leadership

Team development

Coaching

Communication

Problem-solving

Organization

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pet Supplies Plus is seeking an Assistant Store Team Leader to partner with the Store Team Leader in the overall leadership and operation of the store, building upon the responsibilities of Department Managers and Shift Supervisors.

You will coach leaders and team members, assist with recruiting and onboarding, and ensure merchandising, inventory, animal care, and safety standards are met while driving engagement and performance.