Pet Store Team Leader - Drive Results & Care

Pet Supplies Plus; Austin (MN); On-site; USD 52,000 - 70,000; Full time

Job summary

Pet Supplies Plus is seeking a Store Team Leader to guide the store, develop the team, and drive results while delivering neighborly service in a fun pet retail setting. You will lead store operations, analyze performance, and inspire your team to achieve goals while creating a trusted, pet-centric destination in your community.

You’ll be a hands-on leader focused on people, pets, and teamwork, building relationships with the local community and ensuring a safe, well-run store that reflects

Qualifications

• 2+ years of retail leadership or store management experience.
• Bachelor’s degree or equivalent work experience preferred (High School Diploma/GED required).
• Strong communication and leadership skills.
• Basic proficiency with Microsoft Office or similar tools.

Responsibilities

• Lead and develop your team by setting the example in customer service, sales, and operations.
• Drive store performance including retail sales, services, and neighbor engagement.
• Analyze results and implement plans to improve productivity and profitability.
• Create and manage weekly schedules to maximize team efficiency and coverage.
• Recruit, hire, onboard, and develop a fully staffed, high-performing team.
• Coach team members through ongoing feedback, training, and development.
• Maintain a clean, safe, and well-run store environment (animal care, safety, and operations).
• Ensure compliance with operational policies and procedures.
• Build relationships within the community and support local events and partnerships.
• Foster a fun, positive culture centered around pets, people, and teamwork.

Skills

Retail leadership

Customer service

Team development

Store operations

Scheduling

Recruiting

Communication

Safety compliance

Education

Bachelor’s degree or equivalent work experience

High School Diploma/GED required

Tools

Microsoft Office

Job description

Pet Supplies Plus is seeking a Store Team Leader to guide the store, develop the team, and drive results while delivering neighborly service in a fun pet retail setting. You will lead store operations, analyze performance, and inspire your team to achieve goals while creating a trusted, pet-centric destination in your community.

You’ll be a hands-on leader focused on people, pets, and teamwork, building relationships with the local community and ensuring a safe, well-run store that reflects