Retail Store Leader - Coaching Teams & Customer Experience

AT&T; Billings (MT); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical coverage

401(k) plan

Tuition reimbursement

PTO & holidays

Parental Leave

Caregiver Leave

Sick leave

Adoption reimbursement

Disability benefits

Life insurance

Wellness programs

Employee discounts

Job summary

AT&T in Billings, MT is seeking an Assistant Retail Store Manager to oversee daily store operations, mentor a team of sales consultants, and ensure customers experience best-in-class services and products.

You will partner with the store manager on merchandising, product launches, and promotional events, with a clear path to leadership, a competitive salary in the stated range, comprehensive benefits, and paid training.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and the ability to champion change.
• Inspiring your team through high performance, collaboration, and teamwork.
• Utilizing professional expertise to solve problems and analyze issues.
• Taking initiative and striving and creating results.

Responsibilities

• Oversee all aspects involved in the daily operation of a retail store.
• Partner with a store manager to lead merchandising and product launches.
• Help meet and exceed sales objectives and provide customers with extraordinary experiences.
• Conduct outreach and promotional activities, including off-site events.
• Coach a team of retail sales consultants to meet sales and service goals.

Skills

Leadership

Customer service

Sales experience

Communication

Team development

Job description

AT&T in Billings, MT is seeking an Assistant Retail Store Manager to oversee daily store operations, mentor a team of sales consultants, and ensure customers experience best-in-class services and products.

You will partner with the store manager on merchandising, product launches, and promotional events, with a clear path to leadership, a competitive salary in the stated range, comprehensive benefits, and paid training.