Retail Store Leader: Build Teams, Drive Sales

Goodwill; Gilbert (AZ); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K Traditional and Roth Plans

Employer Paid Life Insurance

Paid Time Off; Sick and Vacation

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona seeks a Customer Service Manager for Warner Store in Gilbert, AZ. You will lead the sales floor, drive daily operations, and work with a team to meet store goals.

Responsibilities include coaching Retail Sales Associates, maintaining store standards, ensuring customer service excellence, and coordinating with leadership to align with the organization's mission and values.

Qualifications

• 1 year of work experience in Retail Management preferred.
• 1 year of customer service experience required.
• Proficient in Microsoft Office Suite and basic computer skills.

Responsibilities

• Oversee daily operations of the sales floor to meet profit and sales goals.
• Lead, coach, and develop Retail Sales Associates.
• Ensure store cleanliness, safety, and adherence to policies.

Skills

Retail Management

Customer Service

English Proficiency

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona seeks a Customer Service Manager for Warner Store in Gilbert, AZ. You will lead the sales floor, drive daily operations, and work with a team to meet store goals.

Responsibilities include coaching Retail Sales Associates, maintaining store standards, ensuring customer service excellence, and coordinating with leadership to align with the organization's mission and values.