Retail Store Leader – Bonus Eligible

Goodwill of Central & Northern Arizona; Mesa (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K

Life Insurance

Paid Time Off

Paid Holidays

Employee Assistance Program

Job summary

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead the Mesa sales floor, supervise staff, and ensure exceptional donor and customer service. You will drive store performance, oversee inventory, and uphold Goodwill branding.

Required: 1 year in retail management and 1 year in customer service, plus proficiency with Microsoft Office. You may travel to other GCNA locations as needed, contributing to a positive store culture.

Qualifications

• One-year work experience in Retail Management required.
• One-year customer service experience required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Leads the day-to-day operations of the sales floor.
• Manages payroll and operating costs to budget.
• Delivers excellent customer service to donors and customers.
• Trains and develops store team members.
• Acts as a key holder and closes the store as needed.
• Travels to GCNA locations to assist other stores.

Skills

Retail management experience

Customer service experience

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to lead the Mesa sales floor, supervise staff, and ensure exceptional donor and customer service. You will drive store performance, oversee inventory, and uphold Goodwill branding.

Required: 1 year in retail management and 1 year in customer service, plus proficiency with Microsoft Office. You may travel to other GCNA locations as needed, contributing to a positive store culture.