Retail Store Lead & Team Growth Manager

AT&T; Chicago (IL); On-site; USD 53,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Sick leave (unprotected)

Job summary

AT&T in Chicago, IL, is seeking an Assistant Retail Store Manager to partner with the store manager in daily operations, coaching a team, and delivering outstanding customer experiences. You’ll guide merchandising, launches, and sales initiatives to meet targets while developing staff and enabling growth.

The role emphasizes leadership, collaboration, and strategic thinking in a retail telecom environment, with comprehensive training and competitive rewards.

Qualifications

• Excellent communication and leadership abilities.
• 3+ years of sales or customer experience in telecommunications or related industry.
• Prior management experience.
• Strong planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology and AT&T mobility systems.
• Ability to collaborate with stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations in partnership with the store manager.
• Coach a team of retail sales consultants to meet sales and service goals.
• Assist with merchandising and product launches to drive outcomes.
• Ensure customers receive an extraordinary experience with products and services.

Skills

Excellent communication

Leadership skills

Management experience

Sales/customer experience

Planning/analytical skills

Wireless terminology familiarity

Collaboration with stakeholders

Job description

AT&T in Chicago, IL, is seeking an Assistant Retail Store Manager to partner with the store manager in daily operations, coaching a team, and delivering outstanding customer experiences. You’ll guide merchandising, launches, and sales initiatives to meet targets while developing staff and enabling growth.

The role emphasizes leadership, collaboration, and strategic thinking in a retail telecom environment, with comprehensive training and competitive rewards.