Retail Store Manager — Lead Team, Drive Sales & Service

AT&T; Fairview Heights (IL); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Paid Parental Leave

Sick leave available

Adoption Reimbursement

Disability Benefits

Life Insurance

Supplemental benefit programs

EAP

Wellness programs

Employee discounts up to 50%

Job summary

AT&T in Fairview Heights, IL seeks a Store Manager to lead daily store operations, coaching a team of retail sales consultants and driving exceptional customer experiences. You’ll manage merchandising, product launches and promotions while aiming to meet and exceed sales objectives.

The role includes off-site events and strong leadership development opportunities. Ideal candidates bring extensive sales/customer experience in telecom, prior management, and strong planning skills to optimize

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.

Responsibilities

• Oversee daily operation of the retail store.
• Manage merchandising and product launches and meet sales objectives.
• Provide exceptional customer service experiences to AT&T customers.
• Lead outreach and promotional activities, including off-site events, as needed.

Skills

Leadership

Communication

Sales experience

Management experience

Planning & analytics

Industry familiarity

Job description

AT&T in Fairview Heights, IL seeks a Store Manager to lead daily store operations, coaching a team of retail sales consultants and driving exceptional customer experiences. You’ll manage merchandising, product launches and promotions while aiming to meet and exceed sales objectives.

The role includes off-site events and strong leadership development opportunities. Ideal candidates bring extensive sales/customer experience in telecom, prior management, and strong planning skills to optimize