Retail Shift Lead & Customer Experience Coach

Shoe Show Inc.; West Columbia (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

Shoe Show Inc. in West Columbia, SC is seeking a reliable Keyholder to support the Store Manager in leading the team and delivering friendly, efficient service.

You will open/close the store, manage registers, count cash, and prepare deposits while ensuring a welcoming sales floor for customers. You will help with staffing, cashiering, stocking, and transfers, tag merchandise, apply promotions, and maintain clean, organized spaces.

Qualifications

• One year prior management/supervisory skills required.
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.

Responsibilities

• Open and close the store, count cash, prepare bank deposits, and ready the sales floor for customers.
• Assess staffing needs, ensure balanced coverage, and support the team in sales, cashiering, stocking, and product transfers.
• Tag merchandise, apply promotions and security sensors, maintain high standards of cleanliness and organization.
• Engage customers by promoting sales and building brand loyalty.

Skills

Leadership

Customer service

Cash handling

Staffing / scheduling

Team supervision

Attention to detail

Tools

POS systems

Job description

Shoe Show Inc. in West Columbia, SC is seeking a reliable Keyholder to support the Store Manager in leading the team and delivering friendly, efficient service.

You will open/close the store, manage registers, count cash, and prepare deposits while ensuring a welcoming sales floor for customers. You will help with staffing, cashiering, stocking, and transfers, tag merchandise, apply promotions, and maintain clean, organized spaces.