Retail Store Lead - Sales & Ops

Goodwill Industries of Tulsa; Watkins (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

Goodwill Industries of Tulsa is seeking an Assistant Manager I for the Glenpool store. You will assist the Store Manager in reaching sales targets, supervise staff, and maintain daily operations to ensure top customer service.

The role requires strong leadership, communication, and a customer-focused approach, with flexibility to work evenings, weekends, and holidays in a retail setting.

Qualifications

• Experience in a retail environment with supervisory or assistant management duties.
• Strong leadership and communication skills to motivate a team.
• Excellent customer service focus and ability to build positive relationships.
• Proficiency with point-of-sale systems and retail software.

Responsibilities

• Assist the Store Manager in achieving sales targets and KPIs through effective strategies and service.
• Oversee daily store operations including opening/closing, cash handling, and inventory.
• Supervise and train sales associates to deliver excellent service and meet goals.
• Maintain a clean, organized store and ensure proper merchandising and stock levels.
• Support marketing and promotions to drive customer traffic and sales.

Skills

Retail management

Leadership

Customer service

Schedule flexibility

Communication

Education

Bachelor's degree in Business Administration

Tools

Point-of-sale software

Job description

Goodwill Industries of Tulsa is seeking an Assistant Manager I for the Glenpool store. You will assist the Store Manager in reaching sales targets, supervise staff, and maintain daily operations to ensure top customer service.

The role requires strong leadership, communication, and a customer-focused approach, with flexibility to work evenings, weekends, and holidays in a retail setting.