Retail Store Lead — Sales & Experience

TravisMathew, LLC; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Callaway Golf Company seeks aStore Supervisor to lead in-store sales and service, drive KPIs and build a loyal client base. You will supervise staff, mentor part-time associates, and work across merchandising, CRM and events to maximize profitability.

The role requires 1–3 years of retail management experience, strong communication skills, and a passion for premium golf apparel. You will collaborate with cross-functional teams to ensure a best-in-class customer experience.

Qualifications

• Bachelor's degree preferred in business or related field.
• 1–3 years' experience in retail store management.
• Strong leadership and communication skills.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

Skills

Customer service

Team leadership

Merchandising

POS systems

Microsoft Office

Communication

Education

Bachelor's Degree in Business

Tools

POS software

MS Office

Job description

Callaway Golf Company seeks aStore Supervisor to lead in-store sales and service, drive KPIs and build a loyal client base. You will supervise staff, mentor part-time associates, and work across merchandising, CRM and events to maximize profitability.

The role requires 1–3 years of retail management experience, strong communication skills, and a passion for premium golf apparel. You will collaborate with cross-functional teams to ensure a best-in-class customer experience.