Retail Store Lead - People, Ops & Service

Lids; Longview (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and视ion

Retirement plan

Employee discount and perks

Paid Time Off

Career development opportunities

Early Wage Access options

Job summary

Lids is seeking an Assistant Store Manager to lead store operations and drive a high level of customer service. You will oversee scheduling, training, and performance of sales staff while ensuring store standards, merchandising, and inventory control are maintained.

This role reports to the Store Manager and focuses on achieving KPIs and a positive shopping experience. Responsibilities include executing sales strategies, handling cash and POS procedures, and maintaining a welcoming, inclusive

Qualifications

• Retail management experience is a plus.
• Strong customer service and leadership abilities.
• Ability to lead and train a team to meet sales goals.

Responsibilities

• Act as manager on duty for scheduling issues and customer concerns.
• Lead and train store associates through LIDS programs and goals.
• Maintain store operations, cash handling, and inventory accuracy.
• Ensure visual merchandising, cleanliness, and adherence to dress code.
• Open/close the store and support inventory audits.
• Provide exceptional customer service and drive sales strategies.

Skills

Sales skills

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager to lead store operations and drive a high level of customer service. You will oversee scheduling, training, and performance of sales staff while ensuring store standards, merchandising, and inventory control are maintained.

This role reports to the Store Manager and focuses on achieving KPIs and a positive shopping experience. Responsibilities include executing sales strategies, handling cash and POS procedures, and maintaining a welcoming, inclusive