Retail Store Leader & Team Coach

Lids; Philadelphia (Philadelphia County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision coverage

Retirement plan

Employee discount

Bonus potential

Early wage access

Career development

Job summary

Lids is seeking an Assistant Store Manager to lead daily store operations, coach and develop associates, and ensure exceptional customer experiences. The role requires strong leadership, scheduling, and cash handling skills to drive sales and maintain store standards.

You will report to the Store Manager and contribute to a collaborative, high-performance team environment. Responsibilities include driving sales, managing staffing, processing transactions, and upholding visual and customer

Qualifications

• Experience leading a retail team and delivering strong customer service.
• Ability to train and develop staff while managing store operations.

Responsibilities

• Act as Manager on duty for scheduling, customer issues, and daily store operations.
• Lead selling strategy to achieve KPIs and drive sales growth.
• Oversee staffing, training, and compliance with company policies.

Skills

Leadership

Customer service

Staff scheduling

Cash handling

Tools

MPOS

Lids Custom

Job description

Lids is seeking an Assistant Store Manager to lead daily store operations, coach and develop associates, and ensure exceptional customer experiences. The role requires strong leadership, scheduling, and cash handling skills to drive sales and maintain store standards.

You will report to the Store Manager and contribute to a collaborative, high-performance team environment. Responsibilities include driving sales, managing staffing, processing transactions, and upholding visual and customer