Retail Store Lead & People Development Coach

The Children's Place; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

The Children’s Place in Franklin, TN is seeking a Store Lead who will support the Store Leadership Team by handling cash-wrap, opening/closing procedures, and acting as Leader on Duty (LOD). You will represent the brand professionally, engage customers, and uphold store standards while fostering teamwork and employee development.

You will also train associates, provide timely feedback, participate in payroll processing, and adjust schedules to meet business needs.

Qualifications

• High school diploma or equivalent.
• 1-3 years retail experience.
• Must be at least 18 years of age.

Responsibilities

• Assist in creating a positive customer experience on the sales floor.
• Lead cash-wrap operations and support opening/closing procedures.
• Act as Leader on Duty (LOD) and represent the brand professionally.
• Coach and develop associates through training and in-the-moment feedback.
• Modify schedules as needed to meet business needs while maintaining payroll controls.
• Maintain store standards, stockroom organization, and safety requirements.
• Support store initiatives and teamwork across the leadership team.

Skills

Customer engagement

Detail oriented

Task prioritization

Teamwork

Feedback

Communication

Adaptability

Time management

Microsoft Office

Internal apps

Flexible schedule

Physical ability

Education

High school diploma or equivalent

Tools

Microsoft Office

Internal applications

Job description

The Children’s Place in Franklin, TN is seeking a Store Lead who will support the Store Leadership Team by handling cash-wrap, opening/closing procedures, and acting as Leader on Duty (LOD). You will represent the brand professionally, engage customers, and uphold store standards while fostering teamwork and employee development.

You will also train associates, provide timely feedback, participate in payroll processing, and adjust schedules to meet business needs.