Retail Store Lead & People Developer

Citi Trends, Inc.; Cleveland (OH); Hybrid; USD 40.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Paid vacation

401(k) plan

Training opportunities

Zusammenfassung

Citi Trends, Inc. in Cleveland, OH is seeking an Assistant Store Manager to support daily store operations and lead a team. You will partner with the Store Manager to drive sales, ensure outstanding customer service, and maintain operational excellence.

This role involves helping with hiring, onboarding, and development of store associates, while ensuring compliance with company policies and loss-prevention standards.

Qualifikationen

• High school diploma or equivalent.
• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Aufgaben

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.

Kenntnisse

Communication skills

Organizational skills

People leadership

Retail leadership

Flexibility

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Citi Trends, Inc. in Cleveland, OH is seeking an Assistant Store Manager to support daily store operations and lead a team. You will partner with the Store Manager to drive sales, ensure outstanding customer service, and maintain operational excellence.

This role involves helping with hiring, onboarding, and development of store associates, while ensuring compliance with company policies and loss-prevention standards.