Retail Store Lead - Operations & Service Excellence

Rockys Ace Hardware; Middleton (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Rockys Ace Hardware in Middleton, Massachusetts, is seeking an Assistant Store Manager to oversee daily retail operations, ensuring top-notch customer service while supporting the Store Manager.

The role includes supervising store personnel, training staff, managing inventory, and achieving sales goals. Candidates should have retail management experience and strong leadership skills, with the ability to lead by example and ensure a safe working environment.

Qualifications

• Experience in retail management or supervisory role.
• Strong communication skills and leadership qualities.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Oversee daily retail operations and customer service standards.
• Train and supervise store personnel for optimal performance.
• Manage inventory ordering and stock maintenance.

Skills

Customer service skills

Inventory management

Team leadership

Sales goal achievement

Job description

Rockys Ace Hardware in Middleton, Massachusetts, is seeking an Assistant Store Manager to oversee daily retail operations, ensuring top-notch customer service while supporting the Store Manager.

The role includes supervising store personnel, training staff, managing inventory, and achieving sales goals. Candidates should have retail management experience and strong leadership skills, with the ability to lead by example and ensure a safe working environment.