Retail Store Lead: Operations & Customer Service

R301US Hibbett Retail, Inc.; Cornelia (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

R301US Hibbett Retail, Inc. is seeking an Assistant Manager to support daily store operations in a fast-paced retail environment. The role focuses on selling, restocking, merchandising, and staff scheduling, with strong emphasis on customer service and merchandising knowledge.

You will act in the Store Manager's absence, oversee department performance, and coach team members while maintaining store policies and procedures to drive profitability and service excellence.

Qualifications

• Retail experience in footwear and apparel preferred.
• 1-3 years of customer service experience.
• Strong interpersonal and multitasking abilities.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, and scheduling.
• Step in as acting manager in the Store Manager's absence.
• Provide guidance to employees and customers in all departments.
• Ensure inventory awareness and profitability across departments.
• Maintain exceptional customer service per policy manuals.

Skills

Customer service

Team leadership

Communication skills

Retail operations

Job description

R301US Hibbett Retail, Inc. is seeking an Assistant Manager to support daily store operations in a fast-paced retail environment. The role focuses on selling, restocking, merchandising, and staff scheduling, with strong emphasis on customer service and merchandising knowledge.

You will act in the Store Manager's absence, oversee department performance, and coach team members while maintaining store policies and procedures to drive profitability and service excellence.