Retail Assistant Manager: Lead Ops & Customer Experience

Hibbett; Naples (FL); On-site; USD 14,376 - 20,476; Full time

Job summary

Hibbett is looking for an Assistant Manager to oversee store operations and assist the Store Manager in achieving sales and profitability goals. This role requires a commitment to outstanding customer service and teamwork, along with the ability to handle multiple tasks in a fast-paced environment.

Key responsibilities include monitoring inventory, assisting in training staff, and providing excellent customer service. The ideal candidate will have retail experience and strong interpersonal skills.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Consult with Store Manager on action plans for store responsibilities.
• Assume responsibility of the entire store in absence of Store Manager.

Skills

Customer service experience

Interpersonal skills

Communication skills

Team management

Attention to detail

Fast-paced environment adaptability

Job description

Hibbett is looking for an Assistant Manager to oversee store operations and assist the Store Manager in achieving sales and profitability goals. This role requires a commitment to outstanding customer service and teamwork, along with the ability to handle multiple tasks in a fast-paced environment.

Key responsibilities include monitoring inventory, assisting in training staff, and providing excellent customer service. The ideal candidate will have retail experience and strong interpersonal skills.