Store Operations Leader: Drive Sales & Service

R301US Hibbett Retail, Inc.; Pine Bluff (AR); On-site; USD 18,000 - 25,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Pine Bluff, AR is seeking an Assistant Manager to support the Store Manager and oversee daily store operations with a focus on customer service and sales performance.

You will supervise staff, assist with selling, restocking, merchandising, ordering, and scheduling; and act as store leader in the Manager’s absence, driving profitability and customer satisfaction.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative and attention to detail.
• Team player with exceptional customer service and selling ability.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Recruit, train, and evaluate store personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Keep Store Manager informed about inventory movement and trends.
• Maintain high-quality customer service per manuals.
• Deliver extraordinary service and promote services and merchandise.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Job description

R301US Hibbett Retail, Inc. in Pine Bluff, AR is seeking an Assistant Manager to support the Store Manager and oversee daily store operations with a focus on customer service and sales performance.

You will supervise staff, assist with selling, restocking, merchandising, ordering, and scheduling; and act as store leader in the Manager’s absence, driving profitability and customer satisfaction.