Retail Store Lead: Merchandising & Operations Coach

Serv-U-Success; West Bend (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Serv-U-Success is seeking an Assistant Store Manager in Wisconsin to support daily store operations, lead teams, and deliver exceptional execution. You will partner with the Store Manager to coach staff, drive results, and maintain a safe, organized, customer-focused environment.

You will have opportunities to develop leadership skills, contribute to high-performing teams, and grow your retail career in a collaborative, people-first culture.

Qualifications

• Associate degree or equivalent work experience.
• Two or more years of retail, grocery, merchandising, or customer service experience preferred.
• Leadership or supervisory experience is a plus.
• Strong communication, coaching, and interpersonal skills.
• Excellent organizational, time management, and problem-solving abilities.

Responsibilities

• Support daily store operations, including merchandising, product resets, remodels, and special projects.
• Lead assigned shifts and serve as Manager on Duty when needed.
• Coach, train, and motivate team members while reinforcing company standards and best practices.
• Monitor project progress and help ensure work is completed accurately and on schedule.
• Build positive relationships with customers, store leadership, and team members.
• Promote a culture of safety by modeling safe work practices and maintaining clean, organized work areas.

Skills

Retail leadership

Communication

Coaching

Interpersonal skills

Time management

Organizational skills

Problem solving

Flexible availability

Travel readiness

Education

Associate degree or equivalent

Job description

Serv-U-Success is seeking an Assistant Store Manager in Wisconsin to support daily store operations, lead teams, and deliver exceptional execution. You will partner with the Store Manager to coach staff, drive results, and maintain a safe, organized, customer-focused environment.

You will have opportunities to develop leadership skills, contribute to high-performing teams, and grow your retail career in a collaborative, people-first culture.