Retail Store Lead — Growth, Training & Service

DTLR, Inc.; Ferguson (KY); On-site; USD 38,000 - 48,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily store operations across the district, driving sales, profitability, and inventory control.

You will mentor staff, ensure policy compliance, and uphold customer service standards to provide an outstanding shopping experience. The role requires at least one year of retail management experience, strong English communication, and the ability to plan, organize, and multi-task in a fast-paced environment with

Qualifications

• Minimum of one year in retail management.
• Excellent command of the English language.
• Strong interpersonal and diplomatic skills.
• Ability to think strategically, plan and organize effectively.
• Willing to travel across stores in the assigned district.

Responsibilities

• Oversee store staff performance and service quality.
• Ensure compliance with company policies and procedures.
• Lead recruitment, training, and development of store personnel.
• Assist in performance evaluations and budgeting efforts.
• Monitor shrink and inventory controls to meet targets.
• Maintain customer service standards and merchandising excellence.
• Coordinate scheduling to cover 40-hour work week and flexible shifts.

Skills

Retail management

Customer service

Leadership

Communication skills

Strategic planning

Team training

Analytical & reporting

Time management

Discretion & confidentiality

Professionalism

MS Office

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily store operations across the district, driving sales, profitability, and inventory control.

You will mentor staff, ensure policy compliance, and uphold customer service standards to provide an outstanding shopping experience. The role requires at least one year of retail management experience, strong English communication, and the ability to plan, organize, and multi-task in a fast-paced environment with