Retail Store Manager: Growth, Training & Service Leader

R555US DTLR, Inc.; Pittsburgh (Allegheny County); On-site; USD 52,000 - 78,000; Full time

Job summary

DTLR, Inc. is seeking a Store Manager to uphold daily store operations and maximize sales through merchandising, expense and inventory control, and staff development.

You will lead store performance, recruit and train personnel, and ensure exceptional customer service in a fast-paced retail environment. The role requires at least 1 year of retail management experience, strong English communication, and the ability to travel across multiple district stores.

Qualifications

• Minimum of one (1) year in retail management.

Responsibilities

• Responsible for overall quality and performance of the retail store staff.
• Analyzes and measures business trends to maximize revenues and control costs at or better than plan.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Responsible for the recruitment, selection and training and development of store personnel.
• Conducts annual performance evaluations for all store employees.
• Manages expenses and develops strategies that position stores to perform in accordance with the budget.
• Monitors and identifies issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Identifies market conditions and merchandise opportunities and communicates valuable information to the District Manager for maximizing goals and objectives.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Performs other duties as may be assigned.

Skills

Retail management

Analytical ability

Interpersonal skills

Strategic thinking

Planning and organizing

Professionalism

Data analysis

Project management

Discretion and confidentiality

Multi-tasking

Directive execution

MS Office

Travel to multiple stores

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking a Store Manager to uphold daily store operations and maximize sales through merchandising, expense and inventory control, and staff development.

You will lead store performance, recruit and train personnel, and ensure exceptional customer service in a fast-paced retail environment. The role requires at least 1 year of retail management experience, strong English communication, and the ability to travel across multiple district stores.