Retail Store Lead — Growth, Compliance & Team Mentor

Connected Careers Page

San Francisco (CA)

On-site

USD 29,000 - 34,000

Full time

10 days ago
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Benefits offered by this job

Competitive Pay
401(k), Medical, Dental, Vision, Life
Paid Vacation Time
Career Growth Opportunities

Job summary

Connected International, Inc. (Connected Cannabis Co.) is seeking a Store Team Lead to supervise daily front-end operations and deliver outstanding customer service in a fast-paced cannabis retail environment.

The role emphasizes leadership, staff development, scheduling, inventory control, and compliance with state regulations while supporting a high-performing team and ensuring profitability. 21+ age, prior retail management, and cannabis industry experience are preferred.

Qualifications

  • Must be 21+ years of age.
  • Experience working in Retail Management (1-year minimum).
  • Experience in Customer Service (3 years minimum).
  • Experience in cannabis industry highly desirable.

Responsibilities

  • Open and close the store as needed.
  • Oversees Front Desk staff and supports phone/email replies.
  • Assist with customer inquiries online, by phone, and in person about cannabis laws and inventory.
  • Supervise sales activities of budtenders and maintain excellent customer service.

Skills

Retail Management
Customer Service
Team Leadership
English Proficiency
Microsoft Excel
Communication skills
Conflict resolution
Cash handling

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Word
Microsoft Excel
Adobe Photoshop
Adobe InDesign

Job description

Connected International, Inc. (Connected Cannabis Co.) is seeking a Store Team Lead to supervise daily front-end operations and deliver outstanding customer service in a fast-paced cannabis retail environment.

The role emphasizes leadership, staff development, scheduling, inventory control, and compliance with state regulations while supporting a high-performing team and ensuring profitability. 21+ age, prior retail management, and cannabis industry experience are preferred.

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