Retail Store Lead: Grow Sales, Mentor Team, Elevate Service

Miniso; Mesa (AZ); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Miniso in Mesa, AZ is seeking an Assistant Store Manager to support the Store Manager in daily operations, deliver exceptional customer service, and drive store performance toward sales and productivity goals. You will coach and mentor team members, maintain visual and operational standards, manage inventory and loss prevention efforts, and promote the membership program to grow loyalty and revenue.

The role requires flexible scheduling, leadership skills, and the ability to recruit, train, and

Qualifications

• 1+ years of experience in retail management.
• Strong leadership and customer management skills.
• Ability to relocate or manage additional stores based on business needs.

Responsibilities

• Lead a dynamic team of Shift Leads and Sales Associates.
• Promote Miniso mission and values in daily operations.
• Support Store Manager to ensure smooth operations, customer service, merchandising, and sales.
• Drive customer engagement with the membership program and loyalty initiatives.
• Mentor trainees, achieve sales targets, and contribute to business growth.
• Assist in inventory management, shipments, damages, returns, and supplies.

Skills

Retail management

Leadership

Customer service

Education

High school diploma or equivalent

Associate degree or higher in Business Administration or related

Job description

Miniso in Mesa, AZ is seeking an Assistant Store Manager to support the Store Manager in daily operations, deliver exceptional customer service, and drive store performance toward sales and productivity goals. You will coach and mentor team members, maintain visual and operational standards, manage inventory and loss prevention efforts, and promote the membership program to grow loyalty and revenue.

The role requires flexible scheduling, leadership skills, and the ability to recruit, train, and