Retail Store Lead — Fan Experience & Growth

Lids; Bloomington (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Paid time off

Employee discount

Career development

Early wage access

Bonus potential

Job summary

Lids in Bloomington, IN is seeking an Assistant Store Manager to drive sales, coaching, and daily store performance. You will lead the team, ensure exceptional customer service, and execute merchandising and operations standards.

As the heart of the store, you will manage staffing, training, and KPI attainment while upholding the Lids brand and policies, delivering a welcoming shopping experience for fans and customers alike.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work independently and unsupervised.

Responsibilities

• Lead selling strategy to achieve KPIs and sales targets.
• Resolve customer issues promptly to ensure a great experience.
• Promote Lids membership programs and in-store offers.
• Maintain visual merchandising, signage, and store cleanliness.
• Manage staffing, training, and adherence to policies.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids in Bloomington, IN is seeking an Assistant Store Manager to drive sales, coaching, and daily store performance. You will lead the team, ensure exceptional customer service, and execute merchandising and operations standards.

As the heart of the store, you will manage staffing, training, and KPI attainment while upholding the Lids brand and policies, delivering a welcoming shopping experience for fans and customers alike.